At Scented Candle, your privacy and security are of utmost importance to us. We are committed to protecting your personal information while providing a safe and enjoyable shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or interact with us in any way.

Information We Collect

When you interact with our website or purchase from us, we may collect certain personal information to ensure a smooth experience. The types of information we collect may include:

Personal Identification Information:

This may include your name, email address, shipping and billing address, phone number, and payment information. We collect this information when you place an order, subscribe to our newsletter, or fill out a contact form.

Non-Personal Identification Information:

This includes details about your device, IP address, browser type, and how you navigate through our website. This data helps us improve our website and tailor it to better suit your needs.

Payment Information:
For transactions, we collect payment details (credit card, PayPal, etc.), which are processed securely by third-party payment processors. We do not store your payment information on our servers.

How We Use Your Information

We use the information we collect to enhance your shopping experience and provide you with the best possible service. The ways we may use your information include:

Order Processing and Fulfillment: We use your personal information to process orders, manage payments, ship products, and communicate with you regarding your order status.

Customer Support: To assist you with inquiries or issues related to your account, orders, or products, we use the information you provide to address your concerns.

Marketing and Promotions: If you have opted in to receive promotional emails, we may use your email address to send you special offers, discounts, and updates about our products. You can unsubscribe from these emails at any time.

Website Improvement:
We may use non-personal information to analyze user behavior, improve the functionality and design of our website, and optimize your experience.

How We Protect Your Information

We take the security of your personal information seriously and employ a range of security measures to ensure it is protected. These measures include:

  • Secure Socket Layer (SSL) Encryption: All sensitive information, such as payment details and personal data, is transmitted securely using SSL encryption. This ensures that your information is protected from unauthorized access during transactions.
  • Data Storage: Personal data is stored in a secure environment, and access to this data is restricted to authorized personnel only.
  • Third-Party Payment Processors: We partner with trusted third-party payment processors to handle your payment details. These processors are compliant with industry standards and are responsible for securely processing payments.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted service providers (such as shipping companies or payment processors) who help us fulfill orders and provide services to you. These service providers are bound by confidentiality agreements and are only authorized to use your information for specific purposes related to their services.

Legal Compliance

We may disclose your personal information if required by law or to protect the rights, property, and safety of Scented Candle, our customers, or others.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you when you return to our website. These cookies help us:

Remember your preferences:

  • Improve the functionality of our website
  • Analyze website traffic and user behavior
  • You can control the use of cookies through your browser settings, including blocking or deleting them. Please note that disabling cookies may affect the functionality of some parts of our website.

Your Rights

You have certain rights concerning the personal information we collect about you:

Access to Your Information

You can request access to the personal information we have about you by contacting us directly.

Correction and Deletion

If you believe your personal information is incorrect or incomplete, you can request corrections. Additionally, you have the right to request the deletion of your data, subject to any legal requirements for retention.

Opt-Out of Marketing Communications

You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link included in each email.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.